Privacy Policy

Our Commitment

Premium Tools 24 (“Premium Tools", "PT24", “we”, “us”, “our”) know how important privacy is to our customers, and we strive to be clear about how we collect, use, disclose, transfer, and store your personal information.

This Privacy Policy applies to any our device, website, customer service platform, or other online application that refers to or links to the Privacy Policy (collectively, our “Services”). This Privacy Policy applies regardless of whether you use a computer, mobile phone, tablet, or other smart device to access our Services.

Our aim is to safeguard our users' privacy at all times

Our privacy policy explains the privacy and the data protection practices which apply to use of our website. All of the information you give to us is confidential.

We going to use only use your information in the way we tell you in this policy.


Information We Collect

We collect various types of information in connection with the Services, including:

  • Information you provide directly to us (Business name, Name, Surename, Address, Telephone Number, e-mail etc...) when ordering
  • Information about the device you bought as the serial number and device model
  • Information about the software and the serial number
  • Information we obtain from other sources (cookie files, analytical files)

We may also seek your separate consent to collect information or separately notify you about how we collect your personal information in a manner that is not described in this Privacy Policy, as required for certain additional services.


Use and Sharing of Information

We use the information we collect, among other things:

  • To provide the Services you request
  • To provide customised content and advertising with your separate consent where required

We may share your information with:

  • "Service providers" - companies that provide services for or on behalf of Premium Tools 24.
  • "Law enforcement" – when we are required to do so or to protect Premium Tools 24

We use the information during processing your data. Once the enquiry is received by us, your details will be used to contact you in order to respond to the original enquiry.

We will not share/sell you details with any other third party not associated with our services.

We also do not like when we buy car insurance and after a few days we get hundreds of phone calls from the life insurer or other

Retention period

We will not keep your personal data for longer than is necessary for the purpose it was collected. This means that data will be destroyed or erased from our systems when it is no longer required.

We take appropriate steps to ensure that we process and retain information about you based on the following logic:

  • at least the duration for which the information is used to provide you with a service;
  • as required under law, a contract, or with regard to our statutory obligations, or
  • only for as long as is necessary for the purpose for which it was collected, is processed, or longer if required under any contract, by applicable law, or for statistical purposes, subject to appropriate safeguards.

Our store allows buying things as a guest and you do not have to create an account.
However, if you have an account in the store Premium Tools 24, your data are stored in encrypted form.
Please note that our store has an SSL certificate that protects your data at the time of ordering.

Your rights

You have the right to request details about the information we collect about you and to request us to correct inaccuracies in that information, to object to or request the restriction of processing, and to request access to, or the erasure or portability of your information.

You have a right to know!

At anytime you can request removal of your personal data, just contact us.

Keeping Your Information Secure

We take protection of your data seriously, and have put in place appropriate physical and technical measures to safeguard the information we collect in connection with the Services. However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system, or wireless connection is completely secure.

Well read the Jared Clarke article on "How to stay safe online"

Cookies and Similar Technologies

We, as well as certain third parties that provide content, advertising, or other functionality on our Services, use cookies, beacons, and other technologies in certain areas of our Services, as explained in more detail below


Cookies are small files that store information on your computer, mobile phone, or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices, and/or browsing sessions. Cookies serve many useful purposes. For example:

  • Cookies can remember your sign-in credentials so you don’t have to enter those credentials each time you log on to a service.
  • Cookies help us and third parties understand which parts of our Services are the most popular because they help us to see which pages and features visitors are accessing and how much time they are spending on the pages. By studying this kind of information, we are better able to adapt the Services and provide you with a better experience.

When you use a web browser to access the Services, you can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. The operating system of your device may contain additional controls for cookies. Please note, however, that some Services may be designed to work using cookies and that disabling cookies may affect your ability to use those Services, or certain parts of them. We use the following types of cookies on our website:

Essential Cookies

which enable you to order products and receive services from our website;

Performance Cookies

which enable us to analyse the performance and design of our website and detect errors. For example, this type of cookie allows us to recognise that you have visited our website before and shows which sections of our website are most popular by allowing us to see which pages visitors access most frequently and how much time visitors spend on each page. We use, without limitation, Google Analytics, Adobe, and similar analytics cookies to achieve this.

Functional Cookies

which allow us to deliver a better user experience. For example, this type of cookie ensures that the information displayed on your next visit to our website will match up with your user preferences, or your Premium Tools 24account

Advertising Cookies

which enables us and our carefully selected partners to deliver advertisements to you, or contact you directly where you have separately consented to such communications, which match your interests by, for example, collecting information about products you have browsed or ordered on our website.

Social Network Plugins

Our Services make use of social network plugins (“Plugins”). When you use a Service that contains Plugins, information may be directly transferred from your device to the operator of the social network. We have no influence on the data gathered by the Plugin. If you are logged into the social network, your use of our Service can be referenced to your social network account. If you interact with the Plugins, for example by clicking “Like”, “Follow”, or “Share”, or enter a comment, the information may automatically show in your social network profile. Even if you are not logged into your social network account, it may be possible that the Plugins transmit your IP address to the social network operators. Please consider this when using our Services. For information about the social network operators of the Plugins used in our Services (“Operators”) please see below:

Operators of Plugins used in our Services

If you are a member of one or more of the following social networks and do not want the Operator to connect the data concerning your use of our Services with your member data already stored by the Operator, please log out of the social network before using our Services.


Data controller: Facebook Ireland Limited, Hanover Reach, 5–7 Hanover Quay, 2 Dublin, Ireland (“Facebook”). For further information you may visit Facebook’s privacy policy website at


Data controller: Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). For further information you may visit Google’s privacy policy website at


Data controller: LinkedIn Ireland, Gardner House, Wilton Place, Wilton Plaza, Dublin 2, Ireland (“LinkedIn”). For further information you may visit LinkedIn’s privacy policy website at


Data controller: Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA (“Twitter”). For further information you may visit Twitter’s privacy policy website at

GDPR Support

We at Premium Tools 24 care about our customer’s privacy. Because we care, we take steps ensure that all of our products and services are created using the principle of privacy by design. All the data we collect is used to make our products and services the best that they can be. In doing this we always ensure your data is protected, and only used where it is necessary for us to provide you with a service or a product. We understand the path your data follows to ensure it is safe, secure and compliant with the necessary data protection law.

We welcome the changes that have come as part of the General Data Protection Regulation (GDPR)

We are registered in the UK under registration number ........ and our registered office is in
Ballymena in Northern Ireland, part of UK, that is also our principal place of business.

If you have any questions or concerns about the security of your personal data. Do not hesitate to contact us, using the contact form.