If you do not have your own anti-virus software, we recommend the website www.virustotal.com

Open the A10 adapter, there are two resistors inside. If the A10 adapter is OK, you need to acomplished the CarProg test with the A9 adapter.

Device is not compatible to your old data LIB file after repair, this is because we have replaced hardware and updated it.
In your PC all you need is to delete your current LIB file from software directory and use UPDATE->INTERNET.
New LIB file going to be automaticaly restored and error will gone.
This happens because:
LIB file contains all plugins that should be load to device when you need to run something i.e. LIB file contains EEPROM software version v1.1 this version number is stored inside device too.
If you update device with another PC to v1.2 (in our case I have updated it after repair in my PC) your LIB file with v1.1 stays not compatible because device wants to load v1.2 so all you need is delete your current LIB file and use UPDATE->INTERNET to download new LIB.

You need to do: UPDATE->INTERNET

Yes you can, there is Repair Kit

ECU is locked, you need to leave ecu with ignition on for 40-120 minutes.

You need to replace airbag ECU (this is the only way)

Check internet connection.
Check firewall, maybe firewall has blocked connection(port: 5757)
Check antivirus, maybe antivirus has blocked connection(port : 5757)

Check internet connection
Check firewall, maybe firewall has blocked connection(port: 5780)
Check antivirus, maybe antivirus has blocked connection(port : 5780)

CarProg must be connected directly to computer(Do not use any USB Hubs!).
Do CarProg test with A9 adapter